Shipping Policy

1. Order Processing Time

Once your payment is confirmed, our team picks, quality-checks and packs your order. In-stock items are dispatched within 48 hours (1–2 business days). Pre-order and batch items ship on the date shown on the product page — we email you if anything changes.

Note for crypto and bank-transfer orders: the processing clock starts when payment has fully cleared, not when it is sent — crypto payments after 1–3 network confirmations, bank transfers when funds arrive. Business days are Monday to Friday, excluding public holidays.

2. Shipping Methods & Estimated Timeframes

We ship with tracked express couriers such as DHL, FedEx and UPS. Times below are estimates after dispatch and exclude customs inspections outside our control.

Need it faster or cheaper? Ask us about express upgrade or sea freight for bulk GPU rig and container orders.

Shipping costs at checkout

Where free worldwide shipping does not apply, the exact cost is calculated live at checkout based on destination, weight and courier — no hidden fees added after payment. Orders containing several miners may arrive in multiple parcels, sometimes on different days; each parcel gets its own tracking number and there is no extra charge for split shipments.

3. Free Worldwide DDP Shipping

We offer free worldwide shipping on qualifying orders. For most destinations we ship DDP (Delivered Duty Paid) Duties covered — import duties, VAT/GST and customs clearance are handled and paid by us, so the price you see at checkout is the price you pay. No surprise fees at your door.

Where DDP service is not available, any import duties or taxes charged by your local customs authority are the buyer’s responsibility. Unsure about your country? Contact us before ordering and we will confirm the exact landed cost.

4. Order Tracking

Every parcel is fully trackable. When your order leaves our warehouse you receive an email with your tracking number and a direct link to the courier’s tracking page; tracking usually activates within 24 hours of pickup.

• Track directly on the courier’s site 24/7.
• No update for 5+ days? Message us and we will open a trace with the carrier.
• Someone must be available to sign for high-value deliveries.

Check your delivery address carefully before paying. Address changes are free before dispatch; once a parcel is with the courier, re-routing depends on the carrier and may add delay or cost. We cannot redirect an order to a different country after dispatch.

5. Secure, Discreet & Insured Packaging

Miners are high-value equipment, so we pack like it: dense foam protection, reinforced double-wall cartons, moisture protection and tamper-evident seals. Outer packaging is plain and unbranded — nothing on the label reveals the contents.

All shipments are insured against loss and transit damage. If a carton arrives visibly damaged, photograph it before opening and note the damage with the courier driver.

7. Restricted Destinations

Due to courier, insurance or regulatory limitations we currently cannot ship to: sanctioned countries and regions under export restrictions. This list changes as regulations evolve; if your country is unavailable at checkout, contact us — in some cases we can arrange an alternative courier or freight forwarder.